Privacy Policy

Last Updated: September 25, 2026

At Floofers and Woofers, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, request our services, or interact with our advertising on platforms such as Facebook and Instagram.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name
Email address
Phone number
Home or service address
Information about your pets, including pet names, breeds, ages, care instructions, and special needs
Information you provide when requesting dog walking, pet sitting, or other pet-care services
Information submitted through contact forms, booking forms, or lead forms
Communications you have with us by phone, email, text message, social media, or other methods
Payment and billing information when necessary to process services

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser and device information
Pages you visit
Approximate geographic information
Website activity and interactions
Referring websites or advertisements
Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide dog walking, pet sitting, and other pet-care services
Schedule and manage appointments
Communicate with you about your services
Provide customer support
Process payments
Send service-related communications
Improve our website, services, and customer experience
Understand how visitors use our website
Measure the effectiveness of our advertising and marketing
Send promotional or marketing communications when permitted by law
Prevent fraud, abuse, or unauthorized activity
Comply with applicable legal obligations

We do not sell your personal information.

3. Information Collected Through Advertising

We may advertise our services through third-party platforms, including Meta, which operates Facebook and Instagram.

When you interact with one of our advertisements, Meta may collect information about your interaction with the advertisement in accordance with Meta's own privacy policies and terms.

For example, Meta may receive information about actions you take after viewing or interacting with an advertisement, such as visiting our website or submitting a form.

We may use Meta advertising tools, including the Meta Pixel and/or other Meta business and advertising technologies, to:

Measure advertising performance
Understand how visitors interact with our website after viewing an advertisement
Create audiences for advertising purposes
Deliver advertisements that may be relevant to people interested in our services
Improve our advertising campaigns

Meta's collection and use of information is governed by Meta's own privacy policies.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help us operate and improve our website and understand how visitors interact with it.

These technologies may be used to:

Remember preferences
Understand website traffic
Measure advertising performance
Analyze website usage
Improve website functionality
Support marketing and advertising activities

You can adjust your browser settings to block or delete cookies. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate our business and provide services to you.

These may include providers that assist with:

Website hosting
Online booking or scheduling
Payment processing
Email and text communications
Customer relationship management
Advertising and analytics
Website analytics
Business administration

We may also disclose information when reasonably necessary to:

Comply with applicable laws, regulations, legal processes, or governmental requests
Protect our rights, property, or safety
Prevent fraud or abuse
Enforce our agreements or policies
Respond to an emergency

We do not sell or rent your personal information to third parties.

6. Third-Party Websites and Services

Our website and advertisements may contain links to or integrations with third-party websites and services.

These third parties may have their own privacy policies and terms of use. We are not responsible for the privacy practices of third-party websites or services.

Examples may include Facebook, Instagram, payment processors, booking platforms, website providers, and other business tools we use.

7. Communications

If you provide your phone number or email address, we may contact you regarding:

Your inquiry
Requested services
Appointments or bookings
Changes to services
Customer service matters
Other communications related to your relationship with our business

If you separately opt in to receive marketing communications, we may also send promotional messages about our services, offers, or updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email. You may also contact us to request that we stop sending promotional communications.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer reasonably necessary, we may securely delete or dispose of it.

10. Children's Privacy

Our services and website are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

11. Your Privacy Choices

Depending on applicable law, you may have the right to request information about the personal information we maintain about you or request that certain information be corrected or deleted.

You may also:

Opt out of marketing emails
Adjust cookie settings through your browser
Adjust certain advertising preferences through third-party advertising platforms
Contact us with questions about how your information is used

To make a privacy-related request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Floofers and Woofers
Email: floofersandwoofers@gmail.com
Phone: 715-551-7317
Website: floofersandwoofers.com
Address: 165471 Ringle Avenue, Ringle, WI 54471